When writing a message in the compose box, click the article icon in the lower lefthand corner of the screen. This opens the Mayo Clinic browser, which lists all educational content available to be added to your message.

The list will be pre-populated with articles based on the name of the current patient case. Browse the list, or modify the search by adding or removing individual terms to the search bar at the top of the page.

Clicking the + on an article immediately attaches it to the message. If you’d like to see the full text of the article, click anywhere else on the article tile – a preview will be opened for your review. If you’d like to attach it, click “Attach”, otherwise you can close the preview and continue browsing the articles.

If you’ve attached an article to a message draft but would like to remove it, simply click the X on the righthand side of the dark blue bar.


Send the message, along with the article, just as you would a normal message. Hale will do the rest in delivering the article to the patient.

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