Hale is optimized for Chrome, but works with any modern web browser that supports HTML5 – including Safari, Firefox, and Internet Explorer 11+.

Providers can also access Hale from the web browser on their smartphone to view cases and send messages to patients. Simply sign in at provider.hale.co – or just click the link in an email or SMS notification to be taken directly to the appropriate case.

For full access to administrative controls and settings, providers should access Hale from a laptop or desktop computer.

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