To send a message to your doctor about a new medical concern, start a New Request by tapping the "+" in the top right corner of your Dashboard to start a new conversation with your doctor. The Hale app will guide you through the process of creating a request for your doctor.

To send a message to your doctor regarding an existing case, swipe through your case cards in the dashboard until you find the case you wish to ask a question about. You may either respond to a message from your doctor by tapping the “Reply” button in at the bottom of the message —or click your doctor’s picture in the top right corner of the case card. A menu will appear. Select “Send a Message” to send your doctor a message about this case.

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