If you are not receiving push notifications but would like to, ensure your phone’s settings allow notifications for the Hale app:

  1. Open your iOS settings
  2. Select “Notifications”
  3. Select the Hale Health app from the list
  4. Make sure that “Allow Notifications” is turned on
  5. Select the type of notifications you’d like to receive

If after you check your settings you are still not receiving notifications, try logging out of the Hale app and logging back in to reset your notifications.

Did this answer your question?