If you are having trouble logging into your account, double-check that you are using the correct email address and password. (While you may have more than one email address you regularly use, only one is associated with your Hale account.)

To reset your password, tap the “Reset Password” link underneath the green bar on the login screen. Enter your email address to receive a link that will allow you to reset your password.

If you do not know which email address is associated with your Hale account, or are continuing to have trouble reseting your password and logging in, please contact us at support@hale-health.com so we can identify what’s going on and get you logged in right away.

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