Hale Premium offers a number of powerful features to help you get the most out of remote care. In addition to all the great features already included in Hale Basic, Premium includes:

Live Video Visits
Providers can easily schedule secure telemedicine appointments with their patients, which they can access directly through the Hale app. Perfect for common acute issues or routine follow-up care, providers can offer the convenience of telemedicine to their patients while increasing revenue with an unlimited number of these simple, reimbursable video visits.

Scheduled Messages
Schedule any number of messages to be sent to a patient in the future – and let Hale do the rest. Whether it is a follow-up reminder after an appointment or a series of messages to support a clinical protocol, Hale helps providers efficiently check in with patients to boost satisfaction while improving adherence and outcomes.

Structured Questionnaires
Providers can send any of Hale’s hundreds of clinical questionnaires to their patients, gathering important structured data. Whether it’s to aid diagnosis, automate follow-up, or streamline pre-visit preparations, letting patients complete questionnaires when and where they’d like to offers great efficiencies for practices.

Health Education Content
Send patients health education content from Mayo Clinic, ensuring they always have high-quality information just a few taps away whenever they need it. Choose from thousands of articles on conditions, treatments and lifestyle strategies and skip the printed materials that just get lost in the shuffle.

Teams can upgrade to Hale Premium at any time by visiting their Billing Settings page.

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